Data Collection Scope
This Privacy Policy provides the most detailed breakdown of what personal data is collected and why, going further than the summary references found in our Terms and Conditions page.
LEGAL REFERENCE
Your Privacy at 61 2d — What We Protect
61 2d handles your personal data with care across every account interaction — from the moment you register through every deposit made via DANA, OVO, GoPay or QRIS...
Data You ControlIndonesia ComplianceSecure Account FlowTransparent CollectionClear Retention Rules
Privacy
This Privacy Policy applies to all accounts created on 61 2d and governs data processed in supported regions, including Indonesia. We collect only what is necessary to operate your account, verify your identity, and process transactions through local payment channels. Your data is never sold to third parties. We retain account-level information for as long as your account remains active or as
required by applicable regulation in supported regions. You may request access, correction or deletion of your personal data at any time by contacting our support team. Where local law permits, we honour all such requests within a reasonable processing window. Continued use of the platform constitutes acknowledgement of this policy.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Reach Us About Your Privacy Rights
Questions about how your data is handled, requests to access your records, or concerns about our policy can be directed to our dedicated privacy support paths below. We respond to all privacy-related enquiries within the timeframe permitted under applicable Indonesian data regulations.
Team online
Email Privacy Team
Send a written request to our privacy address for data access, correction or deletion queries. We acknowledge all emails within two business days and resolve requests within the statutory window for supported regions.
Live Chat Support
Open the live chat widget from your account dashboard to raise a privacy concern in real time. Our agents are trained on data-handling procedures and will escalate complex requests to the privacy team immediately.
Help Centre Form
Submit a structured privacy request through the Help Centre form, selecting the Data Privacy category. This route creates a tracked ticket so you can monitor progress and receive written confirmation once your request is resolved.
REVIEW SIGNALS
Why You Can Trust This Privacy Policy
Our policy is maintained by an internal compliance team that reviews it against applicable data regulations for Indonesia and other supported regions. Every update is dated, versioned and...
Versioned Policy Documents
Every revision to this policy carries a version number and effective date. You can compare current and previous versions at...
No Third-Party Data Sales
We do not sell, rent or trade your personal data to external parties for marketing purposes. Data sharing is limited...
Encrypted Data Storage
All personal information stored on our systems is encrypted at rest and in transit. Account credentials, payment references and identity...
Regular Compliance Reviews
Our compliance team conducts scheduled reviews of this policy against Indonesian data protection developments. Any regulatory change that affects your...
Account Holder Rights
You hold the right to access, correct, export or request deletion of your personal data. We honour these rights for...
Transparent Cookie Disclosure
Our cookie policy is embedded within this document. We outline exactly which cookies we use, their purpose and retention period...
SIDE BY SIDE
How This Policy Aligns Across Our Pages
Our privacy commitments are consistent whether you are reading this page, the terms and conditions or the cookie notice. The table below shows how this Privacy Policy compares in scope and approach...
Retention Periods
Specific retention timelines appear here and in the Cookie Notice. The Terms page references retention only in passing, making this document the authoritative source for how long we hold your data.
Your Rights Section
Account holder data rights are fully enumerated here. The Terms and Conditions reference these rights but direct you back to this Privacy Policy for the complete list and the process for exercising them.
Third-Party Sharing Rules
This policy names the categories of third parties that may handle your data, including payment processors for DANA, OVO, GoPay and QRIS. No other policy page carries this level of sharing detail.
Cookie Transparency
While a standalone Cookie Notice exists on our site, its core disclosures are mirrored here so you never need to navigate away from this page to understand how tracking technologies function on 61 2d.
Policy Update Notification
This page commits to notifying active account holders before material changes take effect. Sibling pages such as the Terms simply direct you to check for updates periodically without a proactive notification commitment.
Contact Paths for Privacy
The dedicated privacy contact routes described in this document are unique to this page. Other policy pages reference general support only, whereas here we specify email, live chat and form routes for data-specific requests.
Key Elements That Define This Policy Page
This Privacy Policy is structured so you can find what matters to you quickly. Six core design principles shape how we present our data commitments —...
Plain-Language Summaries
Every clause in this policy opens with a one-sentence plain-language summary so you can grasp the key point before reading the full legal text. No legal degree required to understand your rights on 61 2d.
Section-Level Navigation
The policy is divided into clearly labelled sections with anchor links. Jump directly to data collection, retention, your rights or cookie disclosures without scrolling through the entire document each time you return.
Effective Date Displayed
The current effective date is shown at the top of this page and updated with every revision. You can always confirm you are reading the live version rather than a cached or archived iteration of our policy.
Inline Contact Triggers
Where a section describes a right you hold, we embed a direct link to the relevant contact path. You do not have to hunt for support details after identifying a concern — the route is right there in the clause.
Jurisdiction Callouts
Sections that vary by geography are flagged with a supported-regions callout so you know immediately whether a particular clause applies to your account under Indonesian data regulations or another applicable framework.
Version History Log
A summarised change log sits at the foot of this page listing every revision made in the past twelve months with a brief description of what changed. This keeps you informed without requiring a full re-read after each update.
Privacy Policy Questions Answered
We collect your name, email address, date of birth and the payment reference details associated with your chosen method — DANA, OVO, GoPay or QRIS — solely to operate and verify your account in supported regions.
We share data only with operational partners required to process your transactions, such as payment processors for DANA, OVO, GoPay and QRIS. We do not sell or rent your personal information to any external marketing organisation.
We retain your account data for as long as your account remains active. After closure, we hold records only for the period required by applicable Indonesian regulations or the laws of other supported regions where your account was registered.
Yes. Submit a data access request through our Help Centre form or live chat, selecting the Data Privacy category. We acknowledge requests within two business days and deliver your data summary within the statutory window for supported regions.
Contact our privacy team via email or the Help Centre form and specify that you are requesting erasure. We will confirm eligibility under applicable regulations and complete the deletion within the timeframe permitted by Indonesian data rules.
We notify active account holders by email before any material change takes effect. The updated policy is also published on this page with a revised effective date and a summary entry added to the version history log at the foot of the page.
Yes. We use cookies for session management, analytics and security. Full details — including cookie name, purpose and retention period — are disclosed in the Cookie Notice section embedded within this Privacy Policy page for your convenience.